+44 1224 352400 [email protected] Bridge House, 1-2 Riverside Drive, Aberdeen, AB11 7LH
+44 1224 352400 [email protected] Bridge House, 1-2 Riverside Drive, Aberdeen, AB11 7LH

privacy

Shiny Networks Privacy Policy

Overview

Shiny Networks limited (‘we’ or ‘us’ or ‘our’) respects your privacy and is committed to preserving the privacy of that data.

This privacy notice outlines how Shiny Networks Limited collects and processes information about our clients, and visitors to our website.

Your Data

Shiny Networks may collect and process personal data about you when you interact with us and you purchase services or goods from us.

Information we collect and process includes, but is not limited to:-

Information Type Description
Your Personal Data

 

Name, email address, job title, phone numbers

and any other information that you provide.

Payment Processing

 

Payment and delivery details (e.g. billing/delivery addresses, bank details held in secure systems such as SAGE Accounts) where you make purchases from us.
Usage Data Information about how you use our website, products or services
Technical data may include your IP address, browser type and version, geographic location, operating system and other information about the devices you use to access our website.
How do we collect your data?
  • Direct Interaction – you may give us your Identity & Contact Data by corresponding with us by post, phone, email or otherwise. This includes forms on our website to submit an enquiry, register for an event or by logging a helpdesk job by phone or email or other means.
  • Automated Technologies –our website we may automatically collect Technical Data about your device, user behavior and interactions by using cookies, server logs or other technologies.
  • Third Parties – we may receive Technical Data from third party services such as:

Analytics providers, such as Google

Advertising and social media

Search engines and other data providers

Where data is obtained from third party suppliers, we ensure that these suppliers use the necessary level of protection for your information and comply with the relevant data protection laws.

How do we store this information?

All data we process is stored on secure servers within the European Union.

How do we use this information?
  • To provide you with support or services.
  • To provide information requested
  • To improve our service and product offerings

We process all data in accordance with the EU General Data Protection Regulation.

We only disclose  your  data  to  other  third  parties  who  act  for  us  in  order  to  provide  the information or services you have requested.

Unless required to do so by law, we will not otherwise share, sell or distribute any of your data without your explicit consent to do so.

Questions or complaints?

If you have any questions about you’re your data or this privacy policy, please contact our Data Protection Officer.

Tracey Brown – [email protected]

Shiny Networks Limited,

Bridge House,

1-2 Riverside Drive

Aberdeen

AB11 7LH